If you forgot your password, from the login page click on the Forgot Password link located below the Login and Need a Hint buttons.

　　如果您忘记了密码，请在登录页面里的登录并需要提示键点击忘记密码链接（Forgot Password link）。

　　·Enter your email address and click the Submit button. If the address entered matches the database, your Login ID and your Password will be emailed to you.

　　· 输入您的电子邮件地址，并点击提交键。如果输入的电子邮件地址与数据库里的相符合，系统会将您的登录ID与密码通过电子邮件给您。

　　How do I update my personal contact information, change my password or sign up to receive notifications from Cisco?

　　如何更新个人联系信息，更改密码或者登记接收思科的各种通告？

　　Go to the Personal Information section to update your contact information, change your password or subscribe to receive notifications from Cisco.

　　在个人信息（Personal Information）区更新您的联系信息，改变密码或者登记接收思科的各种通告。

　　To update your contact information:

　　更新您的联系信息

　　·Type your current address, email address, company name, etc. and click on the Update/Verify button found at the bottom of the page.

　　·输入您现在的地址，电子邮件地址，公司名称等等，并点击页面底部的更新/确认（Update/Verify）键。

　　·The system will not allow you to skip mandatory fields and will display an alert message to remind you to provide information on a mandatory field before processing your request to update your contact information.

　　·系统不允许您跳过必填项目，在处理您的个人联系信息更新请求之前，会弹出一条警告信息，要求您填写必填项目中的信息。

　　·Candidates residing in countries who use double byte characters can provide their local information under the Localized Information section. The localized information (name and address) you provided can be used (if applicable) when we mail your certificate.

　　·使用双字节字符的国家的用户可以在本地化信息（Localized Information）区中输入本国文字的信息。如果可能，我们将在给您发放证书时使用您提供的本地化信息（名字与地址）。

　　To change your password:

　　更改密码

　　·From the Personal Information page click on Change Password

　　·在个人信息页面点击更改密码（Change Password）

　　·Once you have entered your password, click on the Change Password button.

　　·输入密码后，点击更改密码（Change Password）键

　　To subscribe or unsubscribe to Cisco notifications:

　　订阅或者取消订阅思科通告：

　　·From the personal information page click on Opt In/Opt Out

　　·在个人信息页面，点击选择进入/选择退出（Opt In/Opt Out）

　　·Read the questions and click or answer Yes if your want to receive messages from Cisco. Click or answer No if you do not want to receive messages from Cisco.

　　·阅读问题，如果想获取思科的信息，请回答是（Yes）。如果不想接收思科的信息，请点击或者回答否（No）。

　　·Select what format you would like to receive your email if you answered Yes to that question.

　　·如果回答是，请选择你希望收到的电子邮件的格式。

　　·Click on Update/Verify button.

　　·点击更新/确认（Update/Verify）键。

　　How do I review my test history or find out when my certificate was mailed?

　　如何查看考试记录或者证书何时寄出？

百灵编辑：宝葵

　　特别说明：由于各方面情况的不断调整与变化，百灵网所提供的所有考试信息仅供参考，敬请考生以权威部门公布的正式信息为准。